HP Special Price Communication FAQ

EMEA
To contact the support team, please visit the HP Partner Portal and select "Get Support".

North America
Please contact the support team via HP.AMSpartnersupport@hp.com.

Latin America
Please contact the support team via LA.partnersupport@hp.com.

Asia Pacific
To contact the support team, please visit the HP Partner Portal and select "Get Support".

Please contact your portal administrator within your organisation to request Special Price Communication access.

All partners who are listed on a special price deal can view the deal.

Both active and expired deals fulfilling the following conditions will be visible:

• Active deals must be approved and quoted before they are visible. However, some LAR deals and some local EMEA active deals must be approved, quoted and marked as 'WON' before they can be viewed.
• Expired deals which are within 90 days of the Deal End Date.

Yes. You will be able to view deals which have been expired up to 90 days from the Deal End Date.

Yes. Users can search using a full or partial partner name.

No, this functionality is currently not available.

The options available for the Promotions search condition are:

Include both promotions and non-promotions

Please note that this is the default. Use this option if you wish to retrieve both promotion and non-promotion deals.

Exclude promotions

This would exclude the search results from containing promotion deals.

Include only promotions

This would exclude all other deals except promotions.

The different categories offered to look up for a deal in the pComm Deal Type are:

1. All deal types
2. Commercial Re-Pricing Rebate
3. Demo/Used products
4. Functional Purchase agreement
5. Global Special Negotiated Discount
6. Incentive Payment
7. Marketing Development Payment
8. Penalty Fee
9. Price Change
10. Product Promotion Discount
11. Quote Adjustment
12. Retail Re-Pricing Rebate
13. Special Negotiated Discount
14. Special Price Adjustment

No, "Remaining Quantity" is not available real-time. Consumption is processed only once a day, but an increase in the estimated quantity is processed immediately. Hence, if there is a decrease in the estimated quantity, it will be processed on the following working day.

Special Price Communication uses primarily the accounting rate. The accounting rate is updated once at the beginning of the month. In some cases, customer specific exchange rates are applied for Global accounts. In these situations, a special note is indicated - ‘Quote translation uses exchange rates specific to this customer’. Very rarely also pricing rates are applied on deals.

Note: In EMEA, pricing rates are identified by the M-Code 72M.

The bundle number/ID that uniquely identifies the bundle is listed in the Product Number/ID field, if the Line Type field indicates a field value of ‘Bundle’.

The display of bundle component pricing is dependent on the region or country you are located.

Latin America Partners

Only T1 partners and based on what has been set within the deals.

North America Partners

US - all partners

CA - only T1 partners

Asia Pacific Partners

Only T1 partners and based on what has been set within the deals.

EMEA Partners

Only T1 partners

Note: Prices at the bundle level will be available to all other partner levels.

Special Price Communication displays the quantities for the lead country of a Global Indirect deal. By running the online translation, the 'Max. Deal Quantity' will be adjusted to the regional amount from lead country to partner relevant country. The 'Max. Deal Quantity' field then shows the eligible amounts for the country or region.

Note: File downloaded manually or transmitted via B2B will show only the relevant quantities of a Global Indirect Deal for the country/region.

A promotion deal is one that fulfills the following conditions:

• M codes = 07, 09R, 56, 77E, 77R, 78E, 78R, 26R (only for APJ), 27R (only for APJ).
• Reseller = ALL QUALIFYING LSP or ALL QUALIFYING SSP or ALL QUALIFYING SSP-BUYING or reseller is named in the deal.

Note: LAR, EMEA, APJ use the 'ALL QUALIFYING' reseller grouping.

Deals originating from Smart Quote are visible if they have been approved and quoted. In addition, for LAR deals and all active local EMEA deals, these deals must be marked as ‘Won’ to be visible.

At present, a maximum of 100 deals can be downloaded from each page.

There is no functionality to download all active deals. You may only download all the deals on the current page (up to a maximum of 100 deals will be displayed per page). If you wish to download all active deals, you would need to manually scroll through the pages and download all the deals you require.

At present, only a maximum of 100 deals can be downloaded at any one time.

E-mails can NOT be sent out proactively to partners when a new deal or a deal version has been created. If you are interested in such a deal push communication mode, you might consider B2B transmission techniques.

EuroFit/AfricaFit partners are able to see the deals from their sister companies as long as they have been manually delegated. Manual delegation is a process that enables the setup of a source partner, which is the partner delegating their ordering and claiming rights to another partner called destination partner.

Special Price Communication does not automatically list the Headquarter or all the other branches of a T2 if only one particular branch of a reseller is listed on a deal. However, the Headquarter and the additional branches are added automatically in HP Inc.'s internal order and claim tools. Therefore, there is no issue for a T1 to order or claim for a Headquarter or a branch of a T2 which is not listed on a deal.

Depending on your region, T2 partners see different pricing:

• EMEA - T2 partners see Indicative Buying Prices for products or are requested to contact their distributor for special price information.
• North America - T2 partners see Dealer Net Price similar to T1 partners.
• Asia Pacific - T2 partners either see Reference List Price or are requested to contact their distributor for special price information.
• Latin America - T2 partners are not able to see special pricing details; instead, they are requested to contact their distributor.

Push deal communication can be initiated via B2B file transfer. This requires a B2B on-boarding process with HP Inc. to enable this form of communication.

If you are interested in participating in the B2B communication process, please contact your local Operations Account Manager (OAM) to enable this.

The file formats supported as part of the B2B file transfer (via SFTP and AS2 pass-through) are:

1. Microsoft Excel
2. Text
3. XML

EDI (X.12 and EDIFACT) is also supported for B2B connectivity.

These files could be formatted in a summary format (each row represents a deal) or in header-detail format. Of these, HP Inc. recommends XML as the best fit since some fields (especially extensive deal comments) may cause the generated Excel spreadsheet to be unreadable.

The frequency can be selected by the partner:

• Near-real time (for new or updated deals)
• Daily (for new or updated deals)
• Daily (all active deals)

Note: Deals will be transferred only when approved and quoted. EMEA deals will only be transferred when they are flagged as 'Won'.

Yes, promotion deals are transmitted via B2B.

The date when the deal version was quoted for the first time.

The date when the deal version was latest quoted. The Last Modified Date can differ from the Version Validity Date, when a reseller has been added to a deal, but no new deal version has been created. However, a new deal version would be created, when a product or a price has been changed on the deal. Then the version validity date and Last Modified date would be changed and would have the same value.

No, VAT IDs are always shown along with the reseller name

It provides an indication whether the product belongs to a product line, product family, product number or bundle.

Min quantity is not always 0 - it can greater than 0. This depends on whether the deal creator populates the data.

This information is displayed in the "Option Code" field

No, there is no extra column/field for the Product Serial or Product Model code. However, in the Product description field you do find the prefix (Mod) or (Ser) which indicates that the listed product belongs to a Product Model or Serial Code.

The Product Serial or Product Model code is unique 4 alpha-numeric code representing the class/series/family/model. No, this code does not belong to a Part Number.

Current Pricing' means that only the current prices of a deal version are visible. 'Current Pricing' is the selected pricing default. By selecting 'All Pricing' the various price ranges of a deal version would be listed.

EMEA partners, please note: Only one price per product per deal version is used. Therefore, 'All Pricing' and 'Current Pricing' produce identical results.

If there is a yes in the Complex deal field, the partner is asked to look to the comment field in order to understand if there are deal specific instructions for the partners from HP Inc.

The information Stock Protection is used in the Asia Pacific region only. This information is not business relevant for partners based in EMEA, North America and Latin America. However, this field is visible to everyone.

The field Max Reseller Quantity is used in the Asia Pacific and LAR regions only. This info is not business relevant for EMEA and LAR. However, the field is visible in all regions.

The field Ref Config Check is used in the Asia Pacific region only. This information is not business relevant for partners based in EMEA, North America and Latin America. However, this field is visible to everyone.

This field may have business relevance to certain regions only. It currently has no business relevance in EMEA.

Depending on the region, the price column provides different values:

EMEA Partners

T1: Dealer Net Price

T2: Indicative Buying Price

North America Partners

T1 or T2: Dealer Net Price

Asia Pacific Partners

T1: Dealer Net Price

T2: Reference List Price

Latin America Partners

T1: Dealer Net Price

T2: not applicable